Check-in & door sales

A good first impression starts at the door.

Check tickets and attendees with a phone or tablet. Prepare your team before doors open and keep event-day operations connected to your attendee records.

01

Validate tickets

Use the check-in experience to scan or find a booking and confirm entry. Review duplicate or invalid scans rather than waving them through.

02

Prepare your door team

Give staff the appropriate access, select the correct event and test a ticket on the actual devices you will use.

03

Support on-the-day sales

Discuss the current point-of-sale setup and supported payment methods with the team. Confirm equipment, access and connectivity before the event.

The full feature list

Check-in & door sales, in detail.

Bring the right booking information to the door, and arrange a check-in and sales workflow that fits your event, team and devices.

17 features & benefits

Put booking details within reach

6 features

Order QR codes
Give guests a clear booking reference to present when they arrive.
Confirmation emails
Put the order details in the guest’s inbox so they can retrieve them on the day.
Mobile order confirmations
Let guests display the booking on a phone without needing to print it.
Wallet ticket passesSetup required
Make supported tickets easier to find on arrival through Apple Wallet or Google Wallet.
Ticket quantities on confirmations
Show when a booking covers more than one admission so the door team can check the group correctly.
Event and date context
Keep the booked event and occurrence visible when your programme includes several sessions.

Prepare the people running entry

6 features

Ticket and registration reports
Give organisers a working reference for the bookings associated with an event.
Order reference lookup
Help authorised organisers find the booking behind a customer’s query.
Attendee report exports
Prepare a working list for your agreed backup process if the venue connection is interrupted.
Multiple staff accountsRed Label
Give team members their own access rather than passing around one organiser login.
Check-in workflow setupBy arrangement
Agree how scanning, manual lookup and entry recording will work for your event.
Device and entry testingBy arrangement
Confirm the devices, connectivity and handling of duplicate or invalid tickets before doors open.

Plan on-the-day sales

5 features

Door-sale information
Tell visitors when tickets are available at the door so expectations are clear before they travel.
Available ticket allocations
Plan door availability against the event’s ticket limits and total capacity.
Point-of-sale configurationBy arrangement
Agree the supported sales process and equipment for your event.
Payment method setupBy arrangement
Confirm the methods your team can accept before advertising them to attendees.
Sales and order review
Use recorded orders and reports to support end-of-event reconciliation.

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